OSG Document 494-v1

User Support in OSG - Grid World September 11-14, 2006

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Marcia Teckenbrock
Updated by:
Elfrida Gabriel
Document Created:
13 Sep 2006, 15:29
Contents Revised:
13 Sep 2006, 15:29
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15 Sep 2006, 12:21
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In this session the approach towards user support in distributed international grid projects is presented by experts from large scale
grid infrastructures (EGEE, OSG). Special attention will be given to interoperability and possible or existing interoperation between different grids and long term sustainability.
Grid users are in many cases using several grid infrastructures in parallel for their work. Therefore the providers and operators of these grids have to enable the users to easily submit problem reports concerning any of the grid infrastructures they are using and have a way
to communicate these report across the various grids.
The goal of this session will be to start discussions adressing the issue of grid user support and especially the interaction between different grid infrastructures in this field. This should lead to a working group with this topic (probably in the ... area).
Presentations by OSG, EGEE and others (e.g. national grid initiatives in Europe) will document the state of work in this area and give an outlook on future development (e.g. standards).
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September 11-14, 2006
Washington DC, USA
Associated with Events:
2006 Misc. Presentations held on 01 Jan 2006
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