OSG Document 616-v1

OSG Ticket Metrics Project Plan

Document #:
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Submitted by:
Rob Quick
Updated by:
Rob Quick
Document Created:
17 May 2007, 10:18
Contents Revised:
17 May 2007, 10:18
Metadata Revised:
17 May 2007, 11:10
Actually Revised:
15 May 2009, 11:10
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The goal of the OSG Operations Ticket Metric (OTM) project is to set forth guidelines to publish ticketing metrics gathered by the Grid Operation Center (GOC) ticketing system. It will also consider gathering ticketing metrics from other OSG participant ticketing systems.
Files in Document:
Troubletickets GOC
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